Full text : Employment psychology

THE  VESTIBULE  SCHOOL

271

manifested  than  at  rest.  But  neither  a  momentaryobservation
  nor  a  brief  psychological  examination  can
actually  determine  which  qualities  the  individual  possesses
or  to  what  extent.
Although  brief  tests  give  no  certain  indication  as  to  the
nature  of  the  applicant’s  character,  it  may  be  said  with
certainty  that  whatever  valuable  moral  qualities  an
applicant  possesses  will  be  most  likely  to  develop  if  the
applicant  is  assigned  to  the  work  for  which  he  is  best
qualified.  Again  and  again  it  has  been  demonstrated,  in
the  course  of  these  experiments,  that  the  qualities  of
laziness  and  discontent  shown  by  a  worker  were  not
inherent  qualities,  but  were  due  to  the  fact  that  the  worker
was  not  fitted  for  his  particular  task.  When  transferred
to  another  kind  of  work  which,  as  indicated  by  a  psychological ­
  examination,  was  more  suitable,  it  also  appeared
time  and  again  that  the  same  employee  would  become  a
satisfied  and  consistent  worker.  On  the  other  hand,  there
have  been  many  workers,  according  to  their  performance
in  the  tests  well  fitted  for  their  work,  who  still  were  disgruntled ­
  and  lazy.  How  can  we  account  for  the  moral
traits  which  these  workers  manifested?  Here,  again,  the
root  of  the  trouble  may  be  mal-adaptation.  A  further  examination, ­
  either  by  tests  or  by  an  inquiry  into  a  worker’s
antecedents  and  ambitions,  may  show  that  he  is  better
qualified  for  some  other  type  of  work  as  well.  His  present
failure  may  be  due  not  to  inherent  laziness  but  to  an
ambition  to  do  something  else.  If  this  worker  is  given
the  kind  of  work  which  he  prefers  and  is  just  as  able
to  do,  he  may  manifest  an  entirely  different  set  of  moral
qualities.
To  be  sure  there  are  cases  where  laziness,  unsteadiness,
dishonesty,  etc.,  are  inherent  and  manifest  themselves
            
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