A PRACTICAL COMBINATION OF EMPLOYMENT METHODS 34I
step in chronological order, in the exact manner in which
it would occur in actual practice. When an applicant
appears for an interview, observation is inevitably the
first step. It matters little whether the candidate makes
his first appearance before the door attendant, the em
ployment interviewer, or the employment manager. In
each case the first act is to glance at the individual, make
a general estimate of his appearance, and then make a
mental reservation as to the general kind of work for
which he will apply. In large organizations it is frequently
desirable to make a rough classification of applicants as
they enter, largely for convenience in handling the vari
ous types of applicants. Obviously, the preliminary
classification will depend entirely upon the nature and
size of an organization, the variety of its workers, and
other local factors. The initial division, which is fre
quently made by a door attendant or high-class clerk,
greatly facilitates the subsequent task of taking appli
cations and holding interviews. A large manufacturing
concern, for instance, may wish to divide its applicants
into four groups, those applying for office or sales
work, unskilled laborers, semi-skilled workers, and, finally,
highly skilled workers such as tool makers, electricians,
carpenters, and all such as have a distinct craft or trade.
Laborers and semi-skilled workers are often unable to
talk English fluently, or indeed at all, and it is therefore
desirable to have an interviewer who can understand
several languages and also a clerk who can make out
application blanks for those who can not write; whereas,
office workers and the more highly skilled workers will
naturally be able to make out their own application
blanks and will have to be interviewed much more care
fully than those in the other two classes.