Full text : Employment psychology

EMPLOYMENT  PSYCHOLOGY,  LABOR,  AND  INDUSTRY  383

and  larger  wages,  and  sometimes  even  the  desire  for  a  bit
of  violence  and  excitement  to  make  up  for  the  otherwise
undisturbed  monotony  of  his  days.  The  operation  which
is  so  simple  that  it  requires  no  particular  training  or  education ­
  commands  a  dignity  and  respect  which  is  correspondingly ­
  meager.  The  good  wages  which  piece-workers
usually  receive  partly  compensate  for  this  lack.  However, ­
  piece-work  wages  have  had  the  effect  of  increasing
rather  than  diminishing  the  restlessness  of  the  workers.
The  unexpectedly  high  wages  which  one  class  was  able
to  earn  upset  the  entire  labor  market  and  added  enormously ­
  to  the  labor  turnover.  This  unforeseen  increase
in  the  earnings  of  piece-workers,  and  consequent  unrest
among  all  other  workers,  made  it  necessary  for  industries
to  readjust  wages  from  the  very  bottom  to  the  very  top
of  the  scale.  Laborers,  clerks,  journeymen,  and  even
salaried  officers  had  to  be  included  in  this  general  readjustment. ­

No  one  realizes  better  than  the  leaders  of  industry  who
have  lived  through  the  rapid  progress  in  the  division  of
labor,  how  much  painful  truth  the  above  assertions  contain, ­
  and  probably  no  group  of  men  is  more  anxious  to
meet  this  problem  in  a  fundamental  way.  The  condition
is  present.  Labor  has  been  divided  into  minute  and
highly  volatile  parts.  No  amount  of  coercion,  either  upon
the  part  of  industrial  leaders  as  a  group  or  laborers  as  a
union,  can  bring  about  the  cure.  No  amount  of  preaching
or  doctrine  as  to  the  relative  duties  of  capital  toward
labor  and  labor  toward  capital  can  make  employment
conditions  healthy.  Among  the  many  lessons  which  the
war  has  brought  home  is  the  fact  that  labor  is  capital
and  capital  is  labor.  The  practical  solution  of  this  problem ­
  can  not  be  attained  by  steering  a  nice  middle  course
            
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