28 
EMPLOYMENT PSYCHOLOGY 
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Figure 3 
5. When distributing sizes larger than 12 point lay the letters 
crosswise of the case, and avoid dropping large letters face down- 
ward. Watch carefully the sizes of spaces, as it is important that 
they be placed in the proper boxes. 
In analyzing work involving monotonous repetition, a 
description such as the one quoted from Link will be the 
end result. There will be no question of definition of duties, 
since the worker will be doing the same thing over and over. 
The best procedure for the investigator is apparently to 
observe the man at work and make notes on what he does, 
supplementing this by spending some little time in carrying 
on the work himself. In exceptional instances the technique 
of micro-motion study as developed by the Gilbreths can 
be employed to advantage (62). 
When dealing with more complicated and varied kinds of 
jobs, the first step is to obtain from a worker a list of all the 
things he does. This list is made the basis of interviews 
with several other workers, resulting in its modification and 
extension. The revised list is then discussed with other men 
who rank just below and just above this man. It often hap- 
pens that some of the duties listed belong to their jobs 
instead of the one under investigation. When the duties