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MINORITY REPORT.
of audit or of inspection or of appeal in the case of disputes is a
sufficient safeguard for the insured person.
35. We agree also with our colleagues that evidence from
insured persons themselves would have been desirable and we
recognise the difficulties mentioned. Our anxiety in this respect
is not lessened by the observations accompanying the recom-
mendations in the Majority Report that the Department needs
further disciplinary powers to ensure higher efficiency, and more
particularly with para. 242 of the Report. We also attach much
importance to the observations in the Memorandum appended to
the First Report of the Departmental Actuarial Committee,
para. 13, “it . . . . seems to suggest that Societies are
applying to the disablement claims of married women a degree of
activity that might well be exerted, and at an earlier stage, on
all claims of prolonged duration.” Further significant passages
on this subject appear in para. 18 of the same Memorandum.
36. In the absence of evidence from insured persons themselves
we attach the greatest importance to the foregoing indications
of features which must operate against the interests of insured
persons as a whole and must give rise to grave injustice to
individuals and classes who, so far as can be judged, most need
the benefit of the Act.
37. The tables of expectation of sickness and disablement
benefits are not sacrosant, and we see little virtue in them in
relation to a standard of administration. The real standard of
administration is not merely that insured persons should be
restrained from receiving benefits improperly, but also, and
perhaps of greater importance, that insured persons incapable
of work should always get the cash benefits to which they are
entitled. If ‘‘ experience °’ belies ‘‘ expectation,” means other
than drastic administration must be sought to right matters.
CONTROL OF SOCIETIES BY THEIR MEMBERS.
358. We have definitely come to the conclusion that the vast
majority of insured persons take no interest whatever in the
affairs of the Societies and that probably two-thirds of the insured
population cannot exercise any real control in their Societies.
The constitution and government of the Friendly Societies and
Trade Unions, and of certain of the smaller centralised or
localised Societies provide the opportunity for members to
exercise their will; but the volume of evidence shows that
insured persons as such have not exercised, and are not exercising,
any real control. In those Societies, where the development of
the ¢‘ fraternal spirit > was expected, it is admitted that the
insured members ‘take no real interest in the work.”
(Heather, Q. 5523,5616). In the case of the large Industrial
Companies it is not pretended that membership control is