Full text : Employment psychology

APPLYING  THE  RESULTS

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most  needed.  And  yet  it  would  have  been  even  more
difficult  for  the  employment  manager  than  for  the  foreman
to  detect  this  lack.  As  an  operator  on  some  other  job,
this  girl  would  undoubtedly  have  been  an  exceptional
success;  but  as  an  inspector  she  was  an  evident  misfit.
One  girl  was  so  nervous  when  she  appeared  for  examination ­
  that  it  did  not  seem  possible  that  she  could  have
the  qualities  required  by  the  exacting  work  of  inspection.
Her  nervousness,  according  to  the  shop  instructor  who
brought  her,  was  not  due  to  fright  but  was  chronic.  This
subject  was  absolutely  helpless  in  the  tests  for  steadiness
a nd  accuracy.  However,  her  time  in  the  number  group
checking  test  and  in  the  cancellation  test  (numbers  8  and  6)
Wa s  considerably  faster,  that  is  to  say  better,  than  the
maximum.  This  girl,  it  was  later  found,  was  the  eighteenth
best  inspector  among  the  58  examined.  (It  will  be  remembered ­
  that  the  accuracy  and  steadiness  tests  were  not
found  significant  for  this  work,  while  tests  numbers  8
and  6  showed  the  highest  correlations.)  The  instructor
who  supervised  the  work  of  these  girls  expressed  her
mability  to  understand  the  success  of  this  particular
girl.  “She’s  a  reliable  girl”,  was  her  only  explanation.
But  so  were  many  less  successful  girls,  and  besides,  her
r ank  as  a  worker  was  not  based  on  mere  steadiness  but  on
s peed  as  well.  This  also  goes  to  show  how  misleading  a
more  superficial  observation  of  a  person’s  qualifications
may  be,  even  though  the  observer  be  one  whose  business
is  to  pass  judgment  on  those  qualifications,  as  in  the  case
°f  the  instructor  just  mentioned.
Another  case  was  that  of  a  girl  who  was  exceptionally
S°°d  in  the  steadiness  and  accuracy  tests  but  who  was
considerably  beyond  the  maximum  time  in  tests  numbers ­
  8  and  6.  This  subject  was  a  good,  quiet  worker,
            
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