82

EMPLOYMENT  PSYCHOLOGY

and  who  left  shortly  after  this  experiment  was  tried.
The  leader  of  this  group  outranked  its  other  members.
The  leaders  in  each  of  the  other  three  groups  also  ranked
within  the  first  fifteen.  The  young  man  who  had  the
highest  rank  in  intelligence  and  who  was  in  charge  of  the
ledger  group  has  since  been  promoted  to  a  much  more  important ­
  position.  The  girl  who  was  first  in  technique
and  third  in  intelligence  was  considered  the  fastest  girl
in  the  office.  The  clerk  who  was  lowest  in  both  technique ­
  and  intelligence  had  been  at  work  for  four  weeks
and  in  that  time  the  man  in  charge  of  her  work  had  tried
in  vain  to  make  her  a  success.  She  was  unable,  after  four
weeks  of  practice,  to  sort  time  tickets  without  making
bad  mistakes.  It  was  in  the  test  most  nearly  resembling
this  operation,  the  card-sorting  test,  that  this  girl  did
most  poorly.  Although  externals  were  all  in  this  clerk’s
favor,  the  man  in  charge  of  her  had  finally  lost  patience ­
  and  recommended  her  discharge.  Another  clerk
with  a  responsible  position,  a  college  education,  unusual
business  experience,  and  a  prepossessing  appearance,
showed  up  quite  well  in  the  intelligence  test  but  very
poorly  in  the  tests  for  technique.  The  conclusion  suggested ­
  by  these  tests  has  been  remarkably  borne  out.  The
promising  appearance  and  poor  performance  of  this  clerk
had  caused  a  considerable  difference  of  opinion  in  the  office;
but  her  immediate  superior  and  supervisor  maintained
that  he  did  not  feel  comfortable  while  she  was  at  her  present ­
  work.  On  the  strength  of  the  tests,  the  files  which
this  clerk  was  keeping  were  inspected  and  the  suspicions
as  to  her  accuracy  were  confirmed.  The  files  were  found
to  be  in  very  bad  shape.
Unlike  some  previous  experiments,  this  case  showed  a
decided  correspondence  between  technique  and  intel-