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EMPLOYMENT PSYCHOLOGY
and who left shortly after this experiment was tried.
The leader of this group outranked its other members.
The leaders in each of the other three groups also ranked
within the first fifteen. The young man who had the
highest rank in intelligence and who was in charge of the
ledger group has since been promoted to a much more im
portant position. The girl who was first in technique
and third in intelligence was considered the fastest girl
in the office. The clerk who was lowest in both tech
nique and intelligence had been at work for four weeks
and in that time the man in charge of her work had tried
in vain to make her a success. She was unable, after four
weeks of practice, to sort time tickets without making
bad mistakes. It was in the test most nearly resembling
this operation, the card-sorting test, that this girl did
most poorly. Although externals were all in this clerk’s
favor, the man in charge of her had finally lost pa
tience and recommended her discharge. Another clerk
with a responsible position, a college education, unusual
business experience, and a prepossessing appearance,
showed up quite well in the intelligence test but very
poorly in the tests for technique. The conclusion sug
gested by these tests has been remarkably borne out. The
promising appearance and poor performance of this clerk
had caused a considerable difference of opinion in the office;
but her immediate superior and supervisor maintained
that he did not feel comfortable while she was at her pres
ent work. On the strength of the tests, the files which
this clerk was keeping were inspected and the suspicions
as to her accuracy were confirmed. The files were found
to be in very bad shape.
Unlike some previous experiments, this case showed a
decided correspondence between technique and intel-