Full text: Employment psychology

82 
EMPLOYMENT PSYCHOLOGY 
and who left shortly after this experiment was tried. 
The leader of this group outranked its other members. 
The leaders in each of the other three groups also ranked 
within the first fifteen. The young man who had the 
highest rank in intelligence and who was in charge of the 
ledger group has since been promoted to a much more im 
portant position. The girl who was first in technique 
and third in intelligence was considered the fastest girl 
in the office. The clerk who was lowest in both tech 
nique and intelligence had been at work for four weeks 
and in that time the man in charge of her work had tried 
in vain to make her a success. She was unable, after four 
weeks of practice, to sort time tickets without making 
bad mistakes. It was in the test most nearly resembling 
this operation, the card-sorting test, that this girl did 
most poorly. Although externals were all in this clerk’s 
favor, the man in charge of her had finally lost pa 
tience and recommended her discharge. Another clerk 
with a responsible position, a college education, unusual 
business experience, and a prepossessing appearance, 
showed up quite well in the intelligence test but very 
poorly in the tests for technique. The conclusion sug 
gested by these tests has been remarkably borne out. The 
promising appearance and poor performance of this clerk 
had caused a considerable difference of opinion in the office; 
but her immediate superior and supervisor maintained 
that he did not feel comfortable while she was at her pres 
ent work. On the strength of the tests, the files which 
this clerk was keeping were inspected and the suspicions 
as to her accuracy were confirmed. The files were found 
to be in very bad shape. 
Unlike some previous experiments, this case showed a 
decided correspondence between technique and intel-
	        
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