THE MEASURE OF COMPARATIVE PRODUCTIVENESS 299
man hired may all agree and the man may become a
valuable employee.
These very typical cases all indicate how large a part
personal judgments may play in the selection and reten
tion of employees. The agreements and differences in
volved in these hypothetical situations make it necessary
to ask: Who is right or wrong, the foreman, the employ
ment manager, or the applicant? We are obliged to take
the word of some one. Either the foreman is right and
the employment manager wrong, or vice versa, or both
may be right and the employee wrong, or both may be
wrong and the employee right, or all of them may be
wrong. At the present time, many companies require
the foreman to give a reason for laying a man off, and in
fairness to the employee, the latter is also asked to state
his reason for leaving or being laid off. Practical expe
rience has shown that there is very little agreement be
tween the two sides of the story, and that the reasons
given are very often entirely worthless. Again, it is one
personal opinion against another. Some companies have
committees to determine whether a man shall be laid
off or promoted. These committees consist of the fore
man, employment manager, fellow workmen, educational
manager, etc. Such committees are conducive to greater
deliberateness and care; but nevertheless, their decision
must also rest largely upon a basis of personal opinions
and impressions, rather than upon some definite objective
basis. Obviously, any attempt to fix the degree of corre
lation between the selection and retention of employees
is bound to be almost valueless as long as it depends upon
such precarious grounds as these. Even if the individuals
governing selection and retention were of the most reliable
character and ability, the continuous change in the per