94
EMPLOYMENT PSYCHOLOGY
given length of time, regardless of whether the speed of
dictation is too slow or too fast. The other is to adapt the
speed of dictation as nearly as possible to the capacity of
the applicant. In either case the result is graded accord
ing to the amount done correctly. The former method has
proved unsuccessful partly because it is impossible for
any examiner to give dictation at an absolutely uniform
rate of speed to every individual, and partly because it is
obviously unfair to require a novice or an unpractical
stenographer to take dictation at a rate which her sub
sequent employer may never expect her to equal. The
tests given in the Appendix are examples of tests used for
this purpose. These tests were given as nearly as possible
at the speed which was best adapted to the applicant’s
ability. The results were then graded on both the basis of
the total time consumed and the amount done correctly.
Stenographers are frequently required to do work of
more importance than merely taking and transcribing
dictation. They frequently hold secretarial positions
which require considerable executive ability. In that
case, care must be taken not to place an interpretation on
these tests which exceeds the purpose for which they are
intended. Further tasks and abilities require additional
and more difficult tests.
COMPUTING-MACHINE OPERATORS
The use of computing machines in connection with
cost and payroll work, the taking of inventories, and
statistical work of all kinds, has become very extensive.
Indeed, so important has this work become that there
is now a very large class of workers who specialize in the
use of one of these machines just as the typist and stenog
rapher specialize in the use of a typing machine. The