274
EMPLOYMENT PSYCHOLOGY
Second, it provides an opportunity to observe the moral
qualities which the individual develops in the course of
his work.
A third and extremely important function which the
vestibule school serves is to give applicants a certain
amount of choice in their work. As has been already in
dicated, one of the most fruitful sources of trouble in the
selection of workers is the fact that they do not like the
work for which they are chosen. If an applicant develops
an emotional aversion for a certain shop or job, it is almost
certain to result in the loss of that worker. No matter how
well qualified the applicant may be so far as ability is con
cerned, he is likely to leave at the first opportunity.
This is a factor which employers have not taken suffi
ciently into account. Too often the attitude has been:
“Here is a job, take it or leave it. Next!” and the result
of hiring applicants in this arbitrary fashion has been to
add measurably to the immense labor turnover which
has characterized industry in general.
The vestibule school offers a means by which this
difficulty can be in part overcome. The applicant will be
hired, to begin with, according to the best judgment which
the employment manager can bring to bear. He will be
given the benefit of a physical and psychological examina
tion, and of a sympathetic interview. After the employ
ment office has selected an applicant for a particular posi
tion, he will be sent into the vestibule school to be trained
for the work of that position. During this period it will
become possible to determine whether or not the worker
shows the necessary degree of interest and liking for the
task.
In short, the vestibule school is a sort of laboratory in
which the employee may be handled and observed under