JOB ANALYSIS
2 55
the work of the employment office. Such an analysis will
meet the very objections which have been raised to the
alternative proposals in that it is economical, substitutes
an authoritative analysis for a casual opinion, and cen
tralizes rather than decentralizes the employment func
tions.
There are several ways in which such an analysis and
set of specifications can be made. One of these is to
describe jobs in terms of the human qualities which are
required in their performance. This has been, until the
present time, the most prevalent method. It does not
describe the job itself but gives an outline of the per
sonal qualities which are considered necessary for that
job. The job of a bookkeeper, for instance, is described
as a job requiring accuracy, patience, application, neat
ness, a routine temperament, not much initiative or crea
tive ability, unwavering attention, and so forth. The
job of tool maker is described as one requiring accuracy,
patience, application, mechanical ability, not much
initiative or creative ability (as the case may be), steadi
ness, and so forth. The work of an executive is described
as requiring initiative, tact, energy, concentration, crea
tiveness, and so forth. In every case, the job is described
in terms of this kind; that is, in terms of broad human
qualities. A formidable array of qualities is available for
such descriptions. In addition to those already mentioned,
the following are typical of those met with: dynamic,
static, large-dimension or small-dimension worker, in
dustrious, intellectual, volitional, manual, deliberate, im
pulsive, rapid or slow in mental coordination, adaptable,
self-centered, roving, settled, loyal, sincere, directive, de
pendent, responsible, irresponsible, phlegmatic, live wire,
slow but steady, nervously quick, and so on ad infinitum.