9 8
EMPLOYMENT PSYCHOLOGY
letter and number-substitution test bears to typists and
stenographers. It has been found that this test correlates
very well with the subsequent ability of operators who are
not expert at the time when the tests are given. The so-
called general-intelligence tests which have been applied
to comptometer operators thus far have not shown any
marked correlation with their ability as operators. Since
the work on which these operators are engaged requires
intelligence of a peculiar kind this is not surprising.
After tests had been given to applicants for comptom-
etry for several months, the value of the tests had won the
recognition of most of those concerned. A certain official,
however, head of the largest group of operators, remained
skeptical and would not admit that the tests had been suc
cessful in selecting operators for his group. In order to
convince him and also for the sake of making further im
provements in the tests themselves, this official was asked
to allow an experiment to be conducted with some of the
members of his group. He consented to the proposition
upon two conditions: First, he was to be permitted to
select the girls to be tested; and secondly, he was to keep
the standing of these girls unknown to the experimenters
until the latter had completed their ranking of the girls
according to the tests and were prepared to submit these
rankings to him in written form. These conditions were
naturally acceptable, since it is situations of exactly this
kind that employment tests are calculated to meet. This
official then selected twelve girls for the experiment, and
the comptometry tests discussed here and given in the
Appendix were given to them group-wise. When the re
sults were complete, the twelve girls were arranged in one,
two, three order. This was done both for each test in
dividually and on the basis of the tests taken collectively.